Privacy Policy

FileInk.com Privacy Policy

Effective Date: August 1, 2023

At FileInk.com, we are committed to protecting the privacy and security of the information you provide to us. This Privacy Policy explains how we collect, use, and share your information when you use our website, mobile applications, and other online products and services.

Information We Collect

1. Personal Information:
   • When you create an account with FileInk or use our Services, we may collect personal information such as your name, email address, phone number, username, password, payment information, and any other information you choose to provide.
   • If you connect your social media accounts to your FileInk account, we may also collect information from those accounts, such as your profile picture, contact information, and activity.
2. Usage Information:
   • We automatically collect information about how you use our Services, such as the files you upload, the content you view, the actions you take, the time and duration of your activities, and your interactions with our website and mobile applications.
   • We may also collect information about the devices you use to access our Services, such as the hardware model, operating system, unique device identifiers, and browser type.
3. Location Information:
   • If you enable location services on your device, we may collect your location information to provide location-based features and services, such as suggesting nearby file storage locations or displaying local content.
4. Communications:
   • If you contact our customer support team or communicate with us in any other way, we may collect the information you provide, such as your name, email address, the content of your messages, and any other information you choose to share.

How We Use Your Information

1. Providing and Improving Our Services:
   • We use the information we collect to operate, maintain, and improve our Services, as well as to develop new features and products.
   • We may use your information to personalize your experience on our platform, such as by providing personalized recommendations and content.
2. Communication and Support:
   • We may use your information to communicate with you, such as to send you updates, notifications, or respond to your inquiries.
   • We may also use your information to provide customer support and address any issues or concerns you may have.
3. Analytics and Research:
   • We use the information we collect to analyze usage trends, perform research, and improve the overall quality and performance of our Services.
   • This may include using your information to understand how users interact with our platform and to identify areas for improvement.
4. Compliance and Legal Obligations:
   • We may use your information as necessary to comply with legal obligations, such as responding to subpoenas or court orders, or to protect our rights or the rights of others.

Sharing and Disclosure of Information

1. Service Providers:
   • We may share your information with third-party service providers who help us operate and improve our Services, such as web hosting providers, payment processors, and analytics providers.
   • These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
2. Affiliates and Subsidiaries:
   • We may share your information with our affiliates and subsidiaries for the purposes described in this Privacy Policy.
3. Business Transfers:
   • In the event of a merger, acquisition, or sale of assets, we may transfer your information to the acquiring or successor entity.
4. Legal Compliance and Protection:
   • We may disclose your information if required by law or if we believe that such action is necessary to comply with legal processes, protect our rights or the rights of others, or prevent harm.

Your Choices and Rights

1. Account Settings:
   • You can manage certain account and privacy settings within your FileInk account, such as controlling the visibility of your uploaded files or adjusting your notification preferences.
2. Opt-Out:
   • You can opt-out of certain data collection or sharing practices by adjusting your browser or device settings, such as disabling location services or blocking third-party cookies.
3. Data Subject Rights:
   • Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data.
   • If you would like to exercise any of these rights, please contact us at privacy@fileink.com.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Effective Date" at the top of this document.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@fileink.com.